My focus is on the Order to Cash and Logistics processes in SAP. I have extensive experience with new implementations, as well as making countless improvements for existing SAP environments. My experience spans over twenty-five years and more than thirty-five SAP projects in various industries. Before that, I worked in many different positions in the Supply Chain area, as a business user and/or supervisor.

College of Lake County, Internet and Web Development

Loyola University Graduate School of Business, MBA in Operations Management

University of Illinois, BS Industrial Engineering

Certified CPIM by APICS (now called the Association for Supply Chain Management - ASCM)  

SAP Academy certified in Sales and Distribution 

Member of Institute of Industrial and Systems Engineers ow 

Lean Enterprise Institute member 

Lactalis Heritage Dairy S/4 Hana - May 2023 – June 2024

· One of several SD consultants on the Order to Cash team to implement S/4 Hana functionality for a new business that Lactalis American Group bought from the Kraft-Heinz food company.

· Designed and implemented corrective orders and invoices from the QM Notification module

· Configured and implemented numerous output types for sales, shipping, and billing

· Resolved IDOC and other issues that came up prior to and post going live 

· Created training documents and trained twenty users in various Order to Cash and Quality Notification processes 

• Designed the invoice output to support multiple variations of      Method of Depiction 

Bioventus Medical Supply Company S/4 Hana – October 2023 – March 2023

· Lead consultant for S/4 Hana implementation of Service & Repair and Quality Management functionality 

· Designed the quotation and pricing process for Service & Repair functionality

· Planned and Configured OTC functionality for a the main new plant in a new state

· Resolved issues that came up after the go-live 

· Created configuration documents for the new implementation

• Created the unit test scripts and User Acceptance Test scripts for      Service & Repair 

Bioventus / Misonix Surgical & Medical Supply Company S/4 Hana – February 2022 – Sept 2023

· Led OTC team on S/4 Hana project to migrate an acquired company from Oracle into SAP

· Configured & developed OTC processes including Consignment, Third-Party, Returns, Sales rep Trunk stock, international orders, and direct to customer 

· Developed User Acceptance Test scripts and training materials and trained users

· Vistex pricing and Vertex tax calculation functionality was used

· Developed custom order types and item category and output types

· Created Functional specification documents and Configuration documents

· Created Business Process Design and Business Process Procedure documents

· Helped to develop interfaces for Third party supplier orders

· Supported Go-live via Hypercare 

· Used JIRA ticket system for support during Hypercare

Hudson Valley Lighting   – October 2021 – February 2022 

· Led OTC team on S/4 Hana project, migrating from Oracle & SAP Business One environments

· Using SAP Best Practices methodology

· Integration with Third party Credit card partner, Tax software partner, EDI, and Process Weaver 

· Implementation of a company in Europe and two companies in US

· Standard SAP functionality as well as Variant configuration, Commissions, and Rebates

· Worked on design of Interface from Customer portal to SAP 

Rowe Furniture Company  – October 2019 – September 2021

· OTC lead for S/4 Hana 2019 project for three separate companies owned by a corporate parent

· Developed automated freight program for domestic shipments

· Implemented Transportation Management for Asian plants for container shipments 

· Rolled out Accelerated Returns processing for domestic plants

· Participated in my first remote ‘Go-live’, supporting users using Zoom technology

· Created multiple Fiori tiles to help support the business processes

· Set up processes and procedures for Logistics teams to coordinate efficiently with Extended Warehouse Management teams 

· Implemented processes for drop ship and Variant configuration

Lilly – January 2019 – September 2019

· Created data extracts for the Elanco divestiture project using Winshuttle and SAP extraction transactions.

· Assisted on project to implement new Master data tool from Synity / Back Office, by providing feedback and executing test scripts in ITT for the Syniti Monitor module.

· Analyst for Pre - S4 Hana project to analyze data and requirements needed to implement Business Partner functionality, a pre-requisite for going live with S4 Hana.

· Analyzed Customer and Vendor Address data, outputs, interfaces, and programs to evaluate the work effort and tasks required to create and implement a Lilly standard address format.

Ferrara Candy Company – November 2018 – December 2018

· Developed pricing functionality to enhance current discount strategy for various customer groups.

· Worked with cross-functional team to implement and go-live with a new distribution channel and method to fulfill customer orders for the Ferrara products via Amazon web site.

· Worked on and resolved many old problem tickets by analyzing and cleaning up incorrect and/or missing master data. 

Williams – International January 2018 – October 2018

· A & D project doing Post Go-Live production support for this company making jet engines and related products.

· Supported functionality in the OTC area related to government contracts, customer portal, pricing, revenue sharing, Quality Management, equipment master, service orders, customer owned property, serial number, project & WBS element, billing plan, custom outputs & reports, e-mail outputs, & available to promise.

· Developed functionality to provide shipment information for customer portal.

· Created queries & tools to assist with mass data uploads for customer owned property process.

Abbott Laboratories October 2017 – January 2018

· Supported developers with installing custom security enhancements to protect against unauthorized viewing of personal medical patient data in OTC, Materials Management, and Quality Management.

· Tested hundreds of transactions and recorded the results in Hewlett Packard Application Lifecycle management software set (HP ALM).

· Assisted users with testing of transactions and documentation of testing results.

Lear Automotive Corporation in Southfield, Michigan July 2017 – October 2017

Lead SD consultant

· Completed work on the blueprint phase of the project for converting Eagle Ottawa legacy BPCS ERP system to Lear Automotive SAP ERP.

· Visited plants in Mexico and U.S. to gather and analyze the business processes and requirements.

· Led blueprint sessions for customer master, quoting, sales, pricing, shipping, billing, R&D, product launch, and long-term planning.

· Documented the AS-IS and the TO-BE processes for above areas

Breakthru Beverage Group in Cicero, Illinois December 2016 – June 2017

Lead SD consultant

· Designed and implemented a new Intercompany process for a newly acquired distribution company in Illinois.

· Resolved SAP pricing issues and supported Vistex integration into SAP

· Designed and implemented Returns processes for various plants

· Worked on ATP and product allocation and credit processing

· Worked on integration with Manhattan external warehouse management system.

Wacker Neuson Corporation in Menomonee Falls, Wisconsin April 2016 – November 2016

Lead SD consultant

· Worked on project team to implement ECC SAP SD functionality that integrated with CRM and the new Hybris website / customer portal. 

· Revised several pricing procedures to correct for incorrect mapping to COPA.

· Implemented new pricing strategy and material determination and modified pricing procedures for Variant configuration machines. 

· Designed and implementing reports to identify missing intercompany pricing conditions and missing cost data, before the invoices are created. 

· Resolved many production support issues for this SAP S/4HANA environment.

Cardinal Health in Dublin, Ohio   February 2016 – March 2016

SD consultant

· I was brought in by SAP America to review and improve on a new design for new SAP functionality to monitor sales of controlled substances.

· Made several recommendations that were implemented, which tightened up the security of the new system for transaction and master data.

Caterpillar Global Mining in Oak Creek, Wisconsin   June 2015 – January 2016 

Lead SD consultant

· Revised and standardized sales order Available to Promise (ATP) process for better accuracy and more timely visibility to dealers via a CAT dealer portal.

· Reduced manual effort by 60 % for multiple users in sales and purchasing. 

· Led IT effort to consolidate and eliminate under-utilized warehouses for cost savings.

· Supported ‘Go live’ for a new manufacturing and distribution plant in Germany. 

Toyota Engineering and Manufacturing in Erlanger, Kentucky  February 2015 to May 2015

Lead SD consultant

· SD SAP support for a Greenfield (brand new) implementation of SAP S4 in the Cloud, including Hana and Simple Finance for Toyota Export parts division.

· Gathered requirements and designed a solution for a Toyota manufacturing plant to replace an existing external labeling system with a process totally within SAP. 

· Led meetings to define ‘As Is Peoplesoft’ business processes, and convert to ‘SAP to Be’ processes. 

Caterpillar Global Mining  in Oak Creek, Wisconsin May 2012 – December 2014

Lead SD consultant

· Led project to implement improvements for Credit processing for hundreds of customers.

· IT lead for a Six Sigma project for ATP configuration in all US plants, to improve reliability of dates and service to dealers.

· Implemented new process for dealers to order Mining equipment via the same dealer portal that they use to order CAT legacy equipment

· Managed quarterly SOX audits for SAP controls in SD, MM, PP, and FI areas. 

· IT lead for a Six Sigma project to replace existing forecasting, inventory, and ordering process for parts assemblies with Sales BOM Kit functionality. This reduced lead times and resulted in cost savings due to significantly reduced inventory investment.  

Thomson Reuters in Minneapolis, Minnesota  Oct 2011 – April 2012

SD consultant

· Worked with team of twenty senior level business people to gather requirements and create functional specs for programs to mass add new products for existing users. 

· Worked with developers to create technical specs to enhance function modules, used by customers to add users to their SAP subscriptions via Web Services.

Hitachi Metals America Automotive Parts supplier in St. Mary’s Ohio and Effingham, Illinois and Wellsboro, Pennsylvania April 2010 – Sept 2011

Lead SD consultant

· Implemented new scheduling agreement type and new delivery orders. 

· Created new functionality for truckload planning to help users build full truckload quantities, to maximize full truckload quantities and save on freight costs

· Introduced new credit memo process to make the returns process more flexible. 

· Produced and enhanced new shipping forms and labels for new customers. 

· Coordinated changes to existing EDI 856, 850, and 862. 

· Configured SAP packaging to achieve a major goal of getting Honda Certified for shipping labels and forms sent to Honda manufacturing plants.

Avid Technology Audio and Video Company in Boston, Massachusetts   July 2008 – March 2010

Lead SD consultant

· Designed and brought Bundled pricing live. 

· Led SAP effort to implement credit card processing for ten credit card types and four currencies in the United States, Europe, and Australia. 

· This included partnering with Paymetric, Vital, and Cybersource to implement Credit card authorization and settlement in SAP. 

· Supported Avaya and AMC technology linked to SAP for CRM CIC call routing, and resolved daily problems involving these systems.

· Production support for Service Management and Sales and Distribution. 

Littelfuse Automotive & Circuit Protection in Des Plaines, Illinois

Feb 2008 – Jun 2008

SD consultant

· Supported and resolved issues involving Vertex tax interface and EDI errors. 

· Led project and developers to revise all SD outputs to conform to current import and export standards. 

· Member of corporate team to move the main distribution warehouse and all SAP activities from Illinois to Mexico. Did all SD related work.

APP Pharmaceuticals company in Schaumburg, Illinois Sept 2007   December 2007

Lead SD consultant

· Lead SD consultant for a project to analyze and better manage chargebacks from the major customers.

· Designed logic for a report to analyze chargeback transactions. Used EDI 852 Inventory data, 844 Chargeback pricing data, 867 Fee for Service, and total sales data as inputs.

· Configured revenue and reconciliation account determination for new enterprise structure. 

· Did Q/A testing for all revised SD outputs and account determination.